What is the most common complaint against New Horizons Finance Company, Inc?

The most common issue consumers report about New Horizons Finance Company, Inc is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 5 complaints filed with the CFPB.

Are complaints against New Horizons Finance Company, Inc increasing or decreasing?

Complaints against New Horizons Finance Company, Inc are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is New Horizons Finance Company, Inc's reputation grade?

New Horizons Finance Company, Inc has a reputation grade of B (score: 67.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does New Horizons Finance Company, Inc respond to consumer complaints?

New Horizons Finance Company, Inc has a 100% timely response rate to CFPB complaints.

In how many states does New Horizons Finance Company, Inc operate?

New Horizons Finance Company, Inc has received CFPB complaints from consumers in 2 states, with the most complaints from Florida (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New Horizons Finance Company, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

2
Took or threatened to take negative or legal action

2
Attempts to collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record new-horizons-finance-company-inc New Horizons Finance Company, Inc

Grade B · 5 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #3189 · compose #1532

VOL 5
GRADE B
12MO 5
STATES 2
TIMELY 100%
ISSUE Written notification about…
RANK #3,189
COMPOSE #1,532

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

New Horizons Finance Company, Inc's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

60.0% of New Horizons Finance Company, Inc's CFPB filings land in Florida

High volume does not equal a clean composite: New Horizons Finance Company, Inc is volume #3,189 but composite #1,532, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 60.0%; 3 of 5 filings · 2 states touched
Spike month: 2023-05 25.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,189 volume; #1,532 composite; Cleanest-composite ladder is 1,657 places better than volume

How does New Horizons Finance Company, Inc compare to its peers?

How does New Horizons Finance Company, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

New Horizons Finance C… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-05 2026-02

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	2
Took or threatened to take negative or legal action	2
Attempts to collect debt not owed	1

Where do complaints against New Horizons Finance Company, Inc come from?

New Horizons Finance Company, Inc's own per-state count, not a national baseline.

Florida

3
Mississippi

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for New Horizons Finance Company, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to New Horizons Finance Company, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.