What is the most common complaint against National Mediation Services?

The most common issue consumers report about National Mediation Services is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 7 complaints filed with the CFPB.

Are complaints against National Mediation Services increasing or decreasing?

Complaints against National Mediation Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is National Mediation Services's reputation grade?

National Mediation Services has a reputation grade of B (score: 68.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Mediation Services respond to consumer complaints?

National Mediation Services has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does National Mediation Services operate?

National Mediation Services has received CFPB complaints from consumers in 4 states, with the most complaints from Texas (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

National Mediation Services - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade B.

Compiled by PlainCollector

Taking/threatening an illegal action

3
Communication tactics

2
False statements or representation

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record national-mediation-services National Mediation Services

Grade B · 7 CFPB filings · 86% timely · lead issue: Taking/threatening an illegal action · vol #2852 · compose #1484

VOL 7
GRADE B
12MO 0
STATES 4
TIMELY 86%
DISPUTE 14%
ISSUE Taking/threatening an ille…
RANK #2,852
COMPOSE #1,484

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

National Mediation Services's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

57.1% of National Mediation Services's CFPB filings land in Texas

High volume does not equal a clean composite: National Mediation Services is volume #2,852 but composite #1,484, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 57.1%; 4 of 7 filings · 4 states touched
Spike month: 2017-06 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,852 volume; #1,484 composite; Cleanest-composite ladder is 1,368 places better than volume

How does National Mediation Services compare to its peers?

How does National Mediation Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

National Mediation Ser… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

86%

57%

91%

Consumer-dispute ratelower is better

14%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-06 2017-06

Issue Detail Breakdown

Issue	Complaints
Taking/threatening an illegal action	3
Communication tactics	2
False statements or representation	1
Cont'd attempts collect debt not owed	1

Where do complaints against National Mediation Services come from?

National Mediation Services's own per-state count, not a national baseline.

Texas

4
Indiana

1
Ohio

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for National Mediation Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to National Mediation Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.