What is the most common complaint against National Investigative Services?

The most common issue consumers report about National Investigative Services is "False statements or representation", specifically "Talked to a third-party about your debt". This is based on 3 complaints filed with the CFPB.

Are complaints against National Investigative Services increasing or decreasing?

Complaints against National Investigative Services are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is National Investigative Services's reputation grade?

National Investigative Services has a reputation grade of F (score: 36.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Investigative Services respond to consumer complaints?

National Investigative Services has a 0% timely response rate to CFPB complaints.

In how many states does National Investigative Services operate?

National Investigative Services has received CFPB complaints from consumers in 3 states, with the most complaints from Delaware (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

National Investigative Services - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade F.

Compiled by PlainCollector

False statements or representation

1
Communication tactics

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record national-investigative-services National Investigative Services

Grade F · 3 CFPB filings · 0% timely · lead issue: False statements or representation · vol #3762 · compose #5074

VOL 3
GRADE F
12MO 2
STATES 3
TIMELY 0%
ISSUE False statements or repres…
RANK #3,762
COMPOSE #5,074

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

National Investigative Services's 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of National Investigative Services's CFPB filings land in Delaware

High volume does not equal a clean composite: National Investigative Services is volume #3,762 but composite #5,074, while Delaware dominates the geography. Corpus placement method.

Dominant state: Delaware 33.3%; 1 of 3 filings · 3 states touched
Spike month: 2019-04 20.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,762 volume; #5,074 composite; Cleanest-composite ladder is 1,312 places worse than volume

How does National Investigative Services compare to its peers?

How does National Investigative Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

National Investigative… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-04 2025-08

Issue Detail Breakdown

Issue	Complaints
False statements or representation	1
Communication tactics	1
Threatened to contact someone or share information improperly	1

Where do complaints against National Investigative Services come from?

National Investigative Services's own per-state count, not a national baseline.

Delaware

1
Florida

1
Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for National Investigative Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to National Investigative Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.