What is the most common complaint against Morgan Stanley & Co. LLC?

The most common issue consumers report about Morgan Stanley & Co. LLC is "False statements or representation", specifically "Not given enough info to verify debt". This is based on 11 complaints filed with the CFPB.

Are complaints against Morgan Stanley & Co. LLC increasing or decreasing?

Complaints against Morgan Stanley & Co. LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Morgan Stanley & Co. LLC's reputation grade?

Morgan Stanley & Co. LLC has a reputation grade of B (score: 64.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Morgan Stanley & Co. LLC respond to consumer complaints?

Morgan Stanley & Co. LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.

In how many states does Morgan Stanley & Co. LLC operate?

Morgan Stanley & Co. LLC has received CFPB complaints from consumers in 8 states, with the most complaints from Florida (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Morgan Stanley & Co. LLC - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade B.

Compiled by PlainCollector

False statements or representation

3
Disclosure verification of debt

3
Took or threatened to take negative or legal action

2
Cont'd attempts collect debt not owed

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record morgan-stanley-co-llc Morgan Stanley & Co. LLC

Grade B · 11 CFPB filings · 100% timely · lead issue: False statements or representation · vol #2430 · compose #1841

VOL 11
GRADE B
12MO 0
STATES 8
TIMELY 100%
DISPUTE 38%
ISSUE False statements or repres…
RANK #2,430
COMPOSE #1,841

Volume peers

Nearest volume peer: Accounts Interchange Group LLC (11 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Morgan Stanley & Co. LLC's 11 CFPB complaints sit next to Accounts Interchange Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Florida is the plurality state for Morgan Stanley & Co. LLC (18.2%)

Volume rank #2,430 and composite rank #1,841 diverge by 589 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 18.2%; Mid-band (15–30%) · 8 states with ≥1 filing
Seasonal peak: 2022-01 8.3%; 8–15% band · 2 filings
Divergent corpus ranks: #2,430 volume; #1,841 composite; Cleanest-composite ladder is 589 places better than volume

How does Morgan Stanley & Co. LLC compare to its peers?

How does MORGAN STANLEY & CO. LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MORGAN STANLEY & CO. L… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

64%

91%

Consumer-dispute ratelower is better

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-11 2026-02

Issue Detail Breakdown

Issue	Complaints
False statements or representation	3
Disclosure verification of debt	3
Took or threatened to take negative or legal action	2
Cont'd attempts collect debt not owed	2
Communication tactics	1

Where do complaints against Morgan Stanley & Co. LLC come from?

Morgan Stanley & Co. LLC's own per-state count, not a national baseline.

Florida

2
Pennsylvania

2
Tennessee

2
Colorado

1
District of Columbia

1
Louisiana

1
New York

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Morgan Stanley & Co. LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 11.

4 peers

Know your rights before responding to Morgan Stanley & Co. LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.