What is the most common complaint against MicroBilt / PRBC (formerly CL Verify)?

The most common issue consumers report about MicroBilt / PRBC (formerly CL Verify) is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 15 complaints filed with the CFPB.

Are complaints against MicroBilt / PRBC (formerly CL Verify) increasing or decreasing?

Complaints against MicroBilt / PRBC (formerly CL Verify) are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is MicroBilt / PRBC (formerly CL Verify)'s reputation grade?

MicroBilt / PRBC (formerly CL Verify) has a reputation grade of C (score: 59.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does MicroBilt / PRBC (formerly CL Verify) respond to consumer complaints?

MicroBilt / PRBC (formerly CL Verify) has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does MicroBilt / PRBC (formerly CL Verify) operate?

MicroBilt / PRBC (formerly CL Verify) has received CFPB complaints from consumers in 11 states, with the most complaints from California (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

MicroBilt / PRBC (formerly CL Verify) - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

5
False statements or representation

3
Written notification about debt

2
Communication tactics

2
Took or threatened to take negative or legal action

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record microbilt-prbc-formerly-cl-verify MicroBilt / PRBC (formerly CL Verify)

Grade C · 15 CFPB filings · 86% timely · lead issue: Attempts to collect debt not owed · vol #2150 · compose #2470

VOL 15
GRADE C
12MO 6
STATES 11
TIMELY 86%
DISPUTE 33%
ISSUE Attempts to collect debt n…
RANK #2,150
COMPOSE #2,470

Volume peers

Nearest volume peer: Accounts Advocate Agency (15 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

MicroBilt / PRBC (formerly CL Verify)'s 15 CFPB complaints sit next to Accounts Advocate Agency on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for MicroBilt / PRBC (formerly CL Verify) (26.7%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state: California 26.7%; Mid-band (15–30%) · 11 states with ≥1 filing
Spike month: 2015-09 50.0%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #2,150 volume; #2,470 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does MicroBilt / PRBC (formerly CL Verify) compare to its peers?

How does MicroBilt / PRBC (formerly CL Verify) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MicroBilt / PRBC (form… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

86%

93%

91%

Consumer-dispute ratelower is better

33%

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-09 2023-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	5
False statements or representation	3
Written notification about debt	2
Communication tactics	2
Took or threatened to take negative or legal action	1
Cont'd attempts collect debt not owed	1
Improper contact or sharing of info	1

Where do complaints against MicroBilt / PRBC (formerly CL Verify) come from?

MicroBilt / PRBC (formerly CL Verify)'s own per-state count, not a national baseline.

California

4
Georgia

2
Illinois

1
Maryland

1
Massachusetts

1
New York

1
North Carolina

1
Ohio

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for MicroBilt / PRBC (formerly CL Verify): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 15.

4 peers

Know your rights before responding to MicroBilt / PRBC (formerly CL Verify): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.