What is the most common complaint against Makes Cents, Inc. dba Advance.Cash?

The most common issue consumers report about Makes Cents, Inc. dba Advance.Cash is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 10 complaints filed with the CFPB.

Are complaints against Makes Cents, Inc. dba Advance.Cash increasing or decreasing?

Complaints against Makes Cents, Inc. dba Advance.Cash are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Makes Cents, Inc. dba Advance.Cash's reputation grade?

Makes Cents, Inc. dba Advance.Cash has a reputation grade of B (score: 62.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Makes Cents, Inc. dba Advance.Cash respond to consumer complaints?

Makes Cents, Inc. dba Advance.Cash has a 100% timely response rate to CFPB complaints.

In how many states does Makes Cents, Inc. dba Advance.Cash operate?

Makes Cents, Inc. dba Advance.Cash has received CFPB complaints from consumers in 8 states, with the most complaints from California (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Makes Cents, Inc. dba Advance.Cash - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

5
Took or threatened to take negative or legal action

2
Threatened to contact someone or share information improperly

2
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record makes-cents-inc-dba-advancecash Makes Cents, Inc. dba Advance.Cash

Grade B · 10 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #2512 · compose #2021

VOL 10
GRADE B
12MO 3
STATES 8
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #2,512
COMPOSE #2,021

Volume peers

Nearest volume peer: 208 Capital Holdings LLC (10 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Makes Cents, Inc. dba Advance.Cash's 10 CFPB complaints sit next to 208 Capital Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for Makes Cents, Inc. dba Advance.Cash (20.0%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state: California 20.0%; Mid-band (15–30%) · 8 states with ≥1 filing
Spike month: 2018-04 33.3%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #2,512 volume; #2,021 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Makes Cents, Inc. dba Advance.Cash compare to its peers?

How does Makes Cents, Inc. dba Advance.Cash compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Makes Cents, Inc. dba … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-04 2021-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	5
Took or threatened to take negative or legal action	2
Threatened to contact someone or share information improperly	2
Written notification about debt	1

Where do complaints against Makes Cents, Inc. dba Advance.Cash come from?

Makes Cents, Inc. dba Advance.Cash's own per-state count, not a national baseline.

California

2
South Carolina

2
Florida

1
Missouri

1
Nevada

1
New Jersey

1
North Carolina

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Makes Cents, Inc. dba Advance.Cash: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 10.

4 peers

Know your rights before responding to Makes Cents, Inc. dba Advance.Cash: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.