What is the most common complaint against Loan Servicing Group?

The most common issue consumers report about Loan Servicing Group is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 1 complaints filed with the CFPB.

Are complaints against Loan Servicing Group increasing or decreasing?

Complaints against Loan Servicing Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Loan Servicing Group's reputation grade?

Loan Servicing Group has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Loan Servicing Group respond to consumer complaints?

Loan Servicing Group has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Loan Servicing Group operate?

Loan Servicing Group has received CFPB complaints from consumers in 1 states, with the most complaints from New York (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Loan Servicing Group - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record loan-servicing-group Loan Servicing Group

Grade C · 1 CFPB filings · 0% timely · lead issue: Cont'd attempts collect debt not owed · vol #4977 · compose #2771

VOL 1
GRADE C
12MO 0
STATES 1
TIMELY 0%
DISPUTE 0%
ISSUE Cont'd attempts collect de…
RANK #4,977
COMPOSE #2,771

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Loan Servicing Group's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Loan Servicing Group's CFPB filings land in New York

High volume does not equal a clean composite: Loan Servicing Group is volume #4,977 but composite #2,771, while New York dominates the geography. Corpus placement method.

Dominant state: New York 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2015-05 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,977 volume; #2,771 composite; Cleanest-composite ladder is 2,206 places better than volume

How does Loan Servicing Group compare to its peers?

How does LOAN SERVICING GROUP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

LOAN SERVICING GROUP National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-05 2017-10

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	1

Where do complaints against Loan Servicing Group come from?

Loan Servicing Group's own per-state count, not a national baseline.

New York

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Loan Servicing Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to Loan Servicing Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.