What is the most common complaint against JMS Associates, Inc.?

The most common issue consumers report about JMS Associates, Inc. is "Communication tactics", specifically "Used obscene, profane, or other abusive language". This is based on 23 complaints filed with the CFPB.

Are complaints against JMS Associates, Inc. increasing or decreasing?

Complaints against JMS Associates, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is JMS Associates, Inc.'s reputation grade?

JMS Associates, Inc. has a reputation grade of C (score: 58.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does JMS Associates, Inc. respond to consumer complaints?

JMS Associates, Inc. has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does JMS Associates, Inc. operate?

JMS Associates, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Florida (12 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

JMS Associates, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

12
Took or threatened to take negative or legal action

6
Improper contact or sharing of info

2
False statements or representation

1
Cont'd attempts collect debt not owed

1
Electronic communications

1

Data updated September 2026

CFPB complaint disposition

CCDB record jms-associates-inc JMS Associates, Inc.

Grade C · 23 CFPB filings · 83% timely · lead issue: Communication tactics · vol #1776 · compose #2646

VOL 23
GRADE C
12MO 1
STATES 7
TIMELY 83%
DISPUTE 20%
ISSUE Communication tactics
RANK #1,776
COMPOSE #2,646

Volume peers

Nearest volume peer: Acceptance Solutions Group, INC (23 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

JMS Associates, Inc.'s 23 CFPB complaints sit next to Acceptance Solutions Group, INC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

52.2% of JMS Associates, Inc.'s CFPB filings land in Florida

High volume does not equal a clean composite: JMS Associates, Inc. is volume #1,776 but composite #2,646, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 52.2%; 12 of 23 filings · 7 states touched
Spike month: 2025-01 37.5%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,776 volume; #2,646 composite; Cleanest-composite ladder is 870 places worse than volume

How does JMS Associates, Inc. compare to its peers?

How does JMS Associates, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

JMS Associates, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

83%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-12 2025-09

Issue Detail Breakdown

Issue	Complaints
Communication tactics	12
Took or threatened to take negative or legal action	6
Improper contact or sharing of info	2
False statements or representation	1
Cont'd attempts collect debt not owed	1
Electronic communications	1

Where do complaints against JMS Associates, Inc. come from?

JMS Associates, Inc.'s own per-state count, not a national baseline.

Florida

12
New York

3
Texas

3
Pennsylvania

2
Georgia

1
Kentucky

1
Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for JMS Associates, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 23.

4 peers

Know your rights before responding to JMS Associates, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.