What is the most common complaint against Infinity Capital Group?

The most common issue consumers report about Infinity Capital Group is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 5 complaints filed with the CFPB.

Are complaints against Infinity Capital Group increasing or decreasing?

Complaints against Infinity Capital Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Infinity Capital Group's reputation grade?

Infinity Capital Group has a reputation grade of D (score: 51.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Infinity Capital Group respond to consumer complaints?

Infinity Capital Group has a 20% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Infinity Capital Group operate?

Infinity Capital Group has received CFPB complaints from consumers in 3 states, with the most complaints from California (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Infinity Capital Group - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

3
Communication tactics

1
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record infinity-capital-group Infinity Capital Group

Grade D · 5 CFPB filings · 20% timely · lead issue: Attempts to collect debt not owed · vol #3154 · compose #4043

VOL 5
GRADE D
12MO 0
STATES 3
TIMELY 20%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #3,154
COMPOSE #4,043

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Infinity Capital Group's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.0% of Infinity Capital Group's CFPB filings land in California

High volume does not equal a clean composite: Infinity Capital Group is volume #3,154 but composite #4,043, while California dominates the geography. Corpus placement method.

Dominant state: California 40.0%; 2 of 5 filings · 3 states touched
Seasonal peak: 2013-10 11.1%; 8–15% band · 1 filings
Divergent corpus ranks: #3,154 volume; #4,043 composite; Cleanest-composite ladder is 889 places worse than volume

How does Infinity Capital Group compare to its peers?

How does Infinity Capital Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Infinity Capital Group National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

20%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-10 2017-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	3
Communication tactics	1
Disclosure verification of debt	1

Where do complaints against Infinity Capital Group come from?

Infinity Capital Group's own per-state count, not a national baseline.

California

2
Florida

2
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Infinity Capital Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to Infinity Capital Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.