What is the most common complaint against General Financial, Inc.?

The most common issue consumers report about General Financial, Inc. is "Attempts to collect debt not owed", specifically "Debt was already discharged in bankruptcy and is no longer owed". This is based on 7 complaints filed with the CFPB.

Are complaints against General Financial, Inc. increasing or decreasing?

Complaints against General Financial, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is General Financial, Inc.'s reputation grade?

General Financial, Inc. has a reputation grade of F (score: 41.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does General Financial, Inc. respond to consumer complaints?

General Financial, Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does General Financial, Inc. operate?

General Financial, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from North Carolina (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

General Financial, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

2
False statements or representation

2
Communication tactics

2
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record general-financial-inc General Financial, Inc.

Grade F · 7 CFPB filings · 0% timely · lead issue: Attempts to collect debt not owed · vol #2823 · compose #4872

VOL 7
GRADE F
12MO 0
STATES 5
TIMELY 0%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #2,823
COMPOSE #4,872

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

General Financial, Inc.'s 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

North Carolina is the plurality state for General Financial, Inc. (28.6%)

The 2021-09 spike coincides with a 2,049-place gap between volume rank #2,823 and composite #4,872. Corpus placement method.

Plurality state: North Carolina 28.6%; Mid-band (15–30%) · 5 states with ≥1 filing
Spike month: 2021-09 23.1%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,823 volume; #4,872 composite; Cleanest-composite ladder is 2,049 places worse than volume

How does General Financial, Inc. compare to its peers?

How does General Financial, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

General Financial, Inc… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

57%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-09 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	2
False statements or representation	2
Communication tactics	2
Took or threatened to take negative or legal action	1

Where do complaints against General Financial, Inc. come from?

General Financial, Inc.'s own per-state count, not a national baseline.

North Carolina

2
Virginia

2
Colorado

1
Missouri

1
West Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for General Financial, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to General Financial, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.