What is the most common complaint against General Collection Co.?

The most common issue consumers report about General Collection Co. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 12 complaints filed with the CFPB.

Are complaints against General Collection Co. increasing or decreasing?

Complaints against General Collection Co. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is General Collection Co.'s reputation grade?

General Collection Co. has a reputation grade of A (score: 73.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does General Collection Co. respond to consumer complaints?

General Collection Co. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does General Collection Co. operate?

General Collection Co. has received CFPB complaints from consumers in 6 states, with the most complaints from Nebraska (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

General Collection Co. - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade A.

Compiled by PlainCollector

False statements or representation

3
Communication tactics

3
Attempts to collect debt not owed

2
Written notification about debt

2
Took or threatened to take negative or legal action

2

Data updated September 2026

CFPB complaint disposition

CCDB record general-collection-co General Collection Co.

Grade A · 12 CFPB filings · 100% timely · lead issue: False statements or representation · vol #2316 · compose #1041

VOL 12
GRADE A
12MO 0
STATES 6
TIMELY 100%
DISPUTE 0%
ISSUE False statements or repres…
RANK #2,316
COMPOSE #1,041

Volume peers

Nearest volume peer: 1803 Capital, LLC (12 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

General Collection Co.'s 12 CFPB complaints sit next to 1803 Capital, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of General Collection Co.'s CFPB filings land in Nebraska

High volume does not equal a clean composite: General Collection Co. is volume #2,316 but composite #1,041, while Nebraska dominates the geography. Corpus placement method.

Dominant state: Nebraska 50.0%; 6 of 12 filings · 6 states touched
Spike month: 2019-12 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,316 volume; #1,041 composite; Cleanest-composite ladder is 1,275 places better than volume

How does General Collection Co. compare to its peers?

How does General Collection Co. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

General Collection Co. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

58%

91%

Consumer-dispute ratelower is better

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-12 2023-07

Issue Detail Breakdown

Issue	Complaints
False statements or representation	3
Communication tactics	3
Attempts to collect debt not owed	2
Written notification about debt	2
Took or threatened to take negative or legal action	2

Where do complaints against General Collection Co. come from?

General Collection Co.'s own per-state count, not a national baseline.

Nebraska

6
Georgia

1
Iowa

1
Louisiana

1
North Carolina

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for General Collection Co.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 12.

4 peers

Know your rights before responding to General Collection Co.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.