What is the most common complaint against FirstLine Financial, Inc.?

The most common issue consumers report about FirstLine Financial, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 3 complaints filed with the CFPB.

Are complaints against FirstLine Financial, Inc. increasing or decreasing?

Complaints against FirstLine Financial, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is FirstLine Financial, Inc.'s reputation grade?

FirstLine Financial, Inc. has a reputation grade of B (score: 71.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does FirstLine Financial, Inc. respond to consumer complaints?

FirstLine Financial, Inc. has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does FirstLine Financial, Inc. operate?

FirstLine Financial, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from New York (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

FirstLine Financial, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record firstline-financial-inc FirstLine Financial, Inc.

Grade B · 3 CFPB filings · 67% timely · lead issue: Written notification about debt · vol #3682 · compose #1176

VOL 3
GRADE B
12MO 0
STATES 3
TIMELY 67%
DISPUTE 0%
ISSUE Written notification about…
RANK #3,682
COMPOSE #1,176

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

FirstLine Financial, Inc.'s 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of FirstLine Financial, Inc.'s CFPB filings land in New York

High volume does not equal a clean composite: FirstLine Financial, Inc. is volume #3,682 but composite #1,176, while New York dominates the geography. Corpus placement method.

Dominant state: New York 33.3%; 1 of 3 filings · 3 states touched
Spike month: 2024-01 20.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,682 volume; #1,176 composite; Cleanest-composite ladder is 2,506 places better than volume

How does FirstLine Financial, Inc. compare to its peers?

How does FirstLine Financial, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FirstLine Financial, I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

67%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-02

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	2
Communication tactics	1

Where do complaints against FirstLine Financial, Inc. come from?

FirstLine Financial, Inc.'s own per-state count, not a national baseline.

New York

1
North Carolina

1
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for FirstLine Financial, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to FirstLine Financial, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.