What is the most common complaint against First Hawaiian, Inc.?

The most common issue consumers report about First Hawaiian, Inc. is "False statements or representation", specifically "Debt was paid". This is based on 12 complaints filed with the CFPB.

Are complaints against First Hawaiian, Inc. increasing or decreasing?

Complaints against First Hawaiian, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is First Hawaiian, Inc.'s reputation grade?

First Hawaiian, Inc. has a reputation grade of C (score: 60.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First Hawaiian, Inc. respond to consumer complaints?

First Hawaiian, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.

In how many states does First Hawaiian, Inc. operate?

First Hawaiian, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Hawaii (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First Hawaiian, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade C.

Compiled by PlainCollector

False statements or representation

3
Attempts to collect debt not owed

2
Written notification about debt

2
Took or threatened to take negative or legal action

2
Cont'd attempts collect debt not owed

2
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record first-hawaiian-inc First Hawaiian, Inc.

Grade C · 12 CFPB filings · 100% timely · lead issue: False statements or representation · vol #2314 · compose #2298

VOL 12
GRADE C
12MO 1
STATES 5
TIMELY 100%
DISPUTE 50%
ISSUE False statements or repres…
RANK #2,314
COMPOSE #2,298

Volume peers

Nearest volume peer: 1803 Capital, LLC (12 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Hawaiian, Inc.'s 12 CFPB complaints sit next to 1803 Capital, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

58.3% of First Hawaiian, Inc.'s CFPB filings land in Hawaii

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Hawaii 58.3%; 7 of 12 filings · 5 states touched
Seasonal peak: 2014-02 12.5%; 8–15% band · 1 filings
Corpus ranks: #2,314 volume; #2,298 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does First Hawaiian, Inc. compare to its peers?

How does FIRST HAWAIIAN, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FIRST HAWAIIAN, INC. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2017-08

Issue Detail Breakdown

Issue	Complaints
False statements or representation	3
Attempts to collect debt not owed	2
Written notification about debt	2
Took or threatened to take negative or legal action	2
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	1

Where do complaints against First Hawaiian, Inc. come from?

First Hawaiian, Inc.'s own per-state count, not a national baseline.

Hawaii

7
Nevada

2
California

1
Florida

1
Michigan

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Hawaiian, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 12.

4 peers

Know your rights before responding to First Hawaiian, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.