What is the most common complaint against First Associates Loan Servicing LLC?

The most common issue consumers report about First Associates Loan Servicing LLC is "Communication tactics", specifically "Debt is not yours". This is based on 47 complaints filed with the CFPB.

Are complaints against First Associates Loan Servicing LLC increasing or decreasing?

Complaints against First Associates Loan Servicing LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is First Associates Loan Servicing LLC's reputation grade?

First Associates Loan Servicing LLC has a reputation grade of C (score: 60.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does First Associates Loan Servicing LLC respond to consumer complaints?

First Associates Loan Servicing LLC has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does First Associates Loan Servicing LLC operate?

First Associates Loan Servicing LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Florida (5 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

First Associates Loan Servicing LLC - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

11
Attempts to collect debt not owed

10
Written notification about debt

9
Cont'd attempts collect debt not owed

9
False statements or representation

3
Disclosure verification of debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record first-associates-loan-servicing-llc First Associates Loan Servicing LLC

Grade C · 47 CFPB filings · 98% timely · lead issue: Communication tactics · vol #1238 · compose #2334

VOL 47
GRADE C
12MO 0
STATES 20
TIMELY 98%
DISPUTE 18%
ISSUE Communication tactics
RANK #1,238
COMPOSE #2,334

Volume peers

Nearest volume peer: Bayside Capital Services, LLC (47 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

First Associates Loan Servicing LLC's 47 CFPB complaints sit next to Bayside Capital Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

First Associates Loan Servicing LLC spreads filings across 20 states - Florida leads at only 10.6%

Despite a broad state map, First Associates Loan Servicing LLC still sits volume #1,238 against composite #2,334 - the two RankMaps diverge by 1,096 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 10.6% across 20 states
Seasonal peak: 2016-02 13.3%; 8–15% band · 2 filings
Divergent corpus ranks: #1,238 volume; #2,334 composite; Cleanest-composite ladder is 1,096 places worse than volume

How does First Associates Loan Servicing LLC compare to its peers?

How does First Associates Loan Servicing LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

First Associates Loan … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

91%

Consumer-dispute ratelower is better

18%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2019-06

Issue Detail Breakdown

Issue	Complaints
Communication tactics	11
Attempts to collect debt not owed	10
Written notification about debt	9
Cont'd attempts collect debt not owed	9
False statements or representation	3
Disclosure verification of debt	3
Took or threatened to take negative or legal action	1
Improper contact or sharing of info	1

Where do complaints against First Associates Loan Servicing LLC come from?

First Associates Loan Servicing LLC's own per-state count, not a national baseline.

Florida

5
Iowa

5
North Carolina

5
South Carolina

4
Tennessee

4
California

3
Colorado

2
Idaho

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for First Associates Loan Servicing LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 47.

4 peers

Know your rights before responding to First Associates Loan Servicing LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.