What is the most common complaint against Fidelity Account Services LLC?

The most common issue consumers report about Fidelity Account Services LLC is "Communication tactics", specifically "Talked to a third-party about your debt". This is based on 3 complaints filed with the CFPB.

Are complaints against Fidelity Account Services LLC increasing or decreasing?

Complaints against Fidelity Account Services LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Fidelity Account Services LLC's reputation grade?

Fidelity Account Services LLC has a reputation grade of C (score: 59.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Fidelity Account Services LLC respond to consumer complaints?

Fidelity Account Services LLC has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Fidelity Account Services LLC operate?

Fidelity Account Services LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Texas (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Fidelity Account Services LLC - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

1
Cont'd attempts collect debt not owed

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record fidelity-account-services-llc Fidelity Account Services LLC

Grade C · 3 CFPB filings · 33% timely · lead issue: Communication tactics · vol #3672 · compose #2394

VOL 3
GRADE C
12MO 0
STATES 2
TIMELY 33%
DISPUTE 0%
ISSUE Communication tactics
RANK #3,672
COMPOSE #2,394

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Fidelity Account Services LLC's 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

66.7% of Fidelity Account Services LLC's CFPB filings land in Texas

High volume does not equal a clean composite: Fidelity Account Services LLC is volume #3,672 but composite #2,394, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 66.7%; 2 of 3 filings · 2 states touched
Spike month: 2016-04 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,672 volume; #2,394 composite; Cleanest-composite ladder is 1,278 places better than volume

How does Fidelity Account Services LLC compare to its peers?

How does Fidelity Account Services LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Fidelity Account Servi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

33%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-04 2016-11

Issue Detail Breakdown

Issue	Complaints
Communication tactics	1
Cont'd attempts collect debt not owed	1
Threatened to contact someone or share information improperly	1

Where do complaints against Fidelity Account Services LLC come from?

Fidelity Account Services LLC's own per-state count, not a national baseline.

Texas

2
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Fidelity Account Services LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to Fidelity Account Services LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.