What is the most common complaint against FB Financial Corporation?

The most common issue consumers report about FB Financial Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 5 complaints filed with the CFPB.

Are complaints against FB Financial Corporation increasing or decreasing?

Complaints against FB Financial Corporation have been stable. The company received 1 complaints in the last 12 months.

What is FB Financial Corporation's reputation grade?

FB Financial Corporation has a reputation grade of B (score: 67.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does FB Financial Corporation respond to consumer complaints?

FB Financial Corporation has a 100% timely response rate to CFPB complaints.

In how many states does FB Financial Corporation operate?

FB Financial Corporation has received CFPB complaints from consumers in 3 states, with the most complaints from Florida (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

FB Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

5

Data updated September 2026

CFPB complaint disposition

CCDB record fb-financial-corporation FB Financial Corporation

Grade B · 5 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #3132 · compose #1570

VOL 5
GRADE B
12MO 1
STATES 3
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #3,132
COMPOSE #1,570

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

FB Financial Corporation's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.0% of FB Financial Corporation's CFPB filings land in Florida

High volume does not equal a clean composite: FB Financial Corporation is volume #3,132 but composite #1,570, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 40.0%; 2 of 5 filings · 3 states touched
Spike month: 2021-03 21.4%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,132 volume; #1,570 composite; Cleanest-composite ladder is 1,562 places better than volume

How does FB Financial Corporation compare to its peers?

How does FB FINANCIAL CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FB FINANCIAL CORPORATI… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	5

Where do complaints against FB Financial Corporation come from?

FB Financial Corporation's own per-state count, not a national baseline.

Florida

2
Virginia

2
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for FB Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to FB Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.