What is the most common complaint against Family Choice Financial, Inc.?

The most common issue consumers report about Family Choice Financial, Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 10 complaints filed with the CFPB.

Are complaints against Family Choice Financial, Inc. increasing or decreasing?

Complaints against Family Choice Financial, Inc. are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Family Choice Financial, Inc.'s reputation grade?

Family Choice Financial, Inc. has a reputation grade of B (score: 62.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Family Choice Financial, Inc. respond to consumer complaints?

Family Choice Financial, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Family Choice Financial, Inc. operate?

Family Choice Financial, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Mississippi (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Family Choice Financial, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

5
False statements or representation

2
Attempts to collect debt not owed

1
Written notification about debt

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record family-choice-financial-inc Family Choice Financial, Inc.

Grade B · 10 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #2494 · compose #2017

VOL 10
GRADE B
12MO 6
STATES 4
TIMELY 100%
ISSUE Took or threatened to take…
RANK #2,494
COMPOSE #2,017

Volume peers

Nearest volume peer: 208 Capital Holdings LLC (10 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Family Choice Financial, Inc.'s 10 CFPB complaints sit next to 208 Capital Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

60.0% of Family Choice Financial, Inc.'s CFPB filings land in Mississippi

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Mississippi 60.0%; 6 of 10 filings · 4 states touched
Seasonal peak: 2024-12 12.5%; 8–15% band · 3 filings
Corpus ranks: #2,494 volume; #2,017 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Family Choice Financial, Inc. compare to its peers?

How does Family Choice Financial, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Family Choice Financia… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	5
False statements or representation	2
Attempts to collect debt not owed	1
Written notification about debt	1
Communication tactics	1

Where do complaints against Family Choice Financial, Inc. come from?

Family Choice Financial, Inc.'s own per-state count, not a national baseline.

Mississippi

6
Louisiana

2
Georgia

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Family Choice Financial, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 10.

4 peers

Know your rights before responding to Family Choice Financial, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.