What is the most common complaint against Express Cash Mart Management?

The most common issue consumers report about Express Cash Mart Management is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 7 complaints filed with the CFPB.

Are complaints against Express Cash Mart Management increasing or decreasing?

Complaints against Express Cash Mart Management are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Express Cash Mart Management's reputation grade?

Express Cash Mart Management has a reputation grade of C (score: 61.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Express Cash Mart Management respond to consumer complaints?

Express Cash Mart Management has a 57% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Express Cash Mart Management operate?

Express Cash Mart Management has received CFPB complaints from consumers in 4 states, with the most complaints from Missouri (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Express Cash Mart Management - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

3
Improper contact or sharing of info

2
Written notification about debt

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record express-cash-mart-management Express Cash Mart Management

Grade C · 7 CFPB filings · 57% timely · lead issue: Attempts to collect debt not owed · vol #2816 · compose #2143

VOL 7
GRADE C
12MO 1
STATES 4
TIMELY 57%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #2,816
COMPOSE #2,143

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Express Cash Mart Management's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Missouri is the plurality state for Express Cash Mart Management (28.6%)

Volume rank #2,816 and composite rank #2,143 diverge by 673 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Missouri 28.6%; Mid-band (15–30%) · 4 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2017-04 at 6.9% (2 filings)
Divergent corpus ranks: #2,816 volume; #2,143 composite; Cleanest-composite ladder is 673 places better than volume

How does Express Cash Mart Management compare to its peers?

How does Express Cash Mart Management compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Express Cash Mart Mana… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

57%

29%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-09 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	3
Improper contact or sharing of info	2
Written notification about debt	1
Communication tactics	1

Where do complaints against Express Cash Mart Management come from?

Express Cash Mart Management's own per-state count, not a national baseline.

Missouri

2
Wisconsin

2
Texas

1
Washington

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Express Cash Mart Management: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to Express Cash Mart Management: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.