This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 21 complaints

CRA Collections, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade B.

Complaints by issue type

What consumers report about CRA Collections, Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record cra-collections-inc CRA Collections, Inc

Grade B · 21 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 21
  • GRADE B
  • 12MO 0
  • STATES 6
  • TIMELY 100%
  • DISPUTE 5%
  • ISSUE Cont'd attempts collect de…
  • RANK #1,845
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: A & E Futures LLC (21 complaints)

A & E Futures LLCA & E Futures LLC21Altitude Community Law P.C.Altitude Community Law P.C.21AR Solutions IncAR Solutions Inc21Arete Financial GroupArete Financial Group21CRA Collections, Inc (this)CRA Collections, Inc (this)21
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CRA Collections, Inc's 21 CFPB complaints sit next to A & E Futures LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 21 complaints break down

Every complaint issue type on record for CRA Collections, Inc, not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
68.6/100
CRA Collections, Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
21
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
5%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

71.4% of CRA Collections, Inc's CFPB filings land in Delaware

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Delaware 71.4%
15 of 21 filings · 6 states touched
Even monthly load
Peak under 8%
Highest month 2023-02 at 6.9% (2 filings)
Corpus ranks
#1,845 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does CRA Collections, Inc compare to its peers?

How does CRA Collections, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
CRA Collections, Inc National average
Complaints (last 12 mo)lower is better
0
5
268
Timely-response ratehigher is better
100%
94%
91%
Consumer-dispute ratelower is better
5%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy CRA Collections, Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%50%100%150% Timely response rate (%) Dispute rate (%) CRA Collections, Inc vs. 9 similar-volume peers, by response speed and dispute rate CRA Collections, IncCAROLINA FINANCE, LLCConsumer Financial ServicesButte County Credit BureauCredit Bureau Services Inc.Eastern Asset Services LLCBleier & Cox APCEisenburg,Whitman and AssociatesBlackwater Capital Group LLC.FIRST ADVANTAGE CORPORATION
Source: CFPB Consumer Complaint Database

CRA Collections, Inc's complaint volume in context

CRA Collections, Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

21 66th percentile higher than 66% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. CRA Collections, Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-07 2026-02

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
12
Communication tactics
3
Disclosure verification of debt
3
Improper contact or sharing of info
2
False statements or representation
1

Where do complaints against CRA Collections, Inc come from?

CRA Collections, Inc's own per-state count, not a national baseline.

Top states by complaints against CRA Collections, Inc

Across 6 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CRA Collections, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 21.

4 peers

Know your rights before responding to CRA Collections, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.