What is the most common complaint against CRA Collections, Inc?

The most common issue consumers report about CRA Collections, Inc is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 21 complaints filed with the CFPB.

Are complaints against CRA Collections, Inc increasing or decreasing?

Complaints against CRA Collections, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is CRA Collections, Inc's reputation grade?

CRA Collections, Inc has a reputation grade of B (score: 68.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CRA Collections, Inc respond to consumer complaints?

CRA Collections, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.

In how many states does CRA Collections, Inc operate?

CRA Collections, Inc has received CFPB complaints from consumers in 6 states, with the most complaints from Delaware (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CRA Collections, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade B.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

12
Communication tactics

3
Disclosure verification of debt

3
Improper contact or sharing of info

2
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record cra-collections-inc CRA Collections, Inc

Grade B · 21 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #1845 · compose #1429

VOL 21
GRADE B
12MO 0
STATES 6
TIMELY 100%
DISPUTE 5%
ISSUE Cont'd attempts collect de…
RANK #1,845
COMPOSE #1,429

Volume peers

Nearest volume peer: A & E Futures LLC (21 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CRA Collections, Inc's 21 CFPB complaints sit next to A & E Futures LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

71.4% of CRA Collections, Inc's CFPB filings land in Delaware

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Delaware 71.4%; 15 of 21 filings · 6 states touched
Even monthly load: Peak under 8%; Highest month 2023-02 at 6.9% (2 filings)
Corpus ranks: #1,845 volume; #1,429 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does CRA Collections, Inc compare to its peers?

How does CRA Collections, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CRA Collections, Inc National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

94%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-07 2026-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	12
Communication tactics	3
Disclosure verification of debt	3
Improper contact or sharing of info	2
False statements or representation	1

Where do complaints against CRA Collections, Inc come from?

CRA Collections, Inc's own per-state count, not a national baseline.

Delaware

15
Maryland

2
Connecticut

1
New York

1
Ohio

1
Rhode Island

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CRA Collections, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 21.

4 peers

Know your rights before responding to CRA Collections, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.