This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 10 complaints

Continental Collection Agency, Ltd. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade D.

Complaints by issue type

What consumers report about Continental Collection Agency, Ltd.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record continental-collection-agency-ltd Continental Collection Agency, Ltd.

Grade D · 10 CFPB filings · 80% timely · lead issue: Attempts to collect debt not owed

  • VOL 10
  • GRADE D
  • 12MO 1
  • STATES 5
  • TIMELY 80%
  • ISSUE Attempts to collect debt n…
  • RANK #2,483
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 208 Capital Holdings LLC (10 complaints)

208 Capital Holdings LLC208 Capital Holdings LLC10Adesa CorporationAdesa Corporation10Allied Capital Management, Inc.Allied Capital Management, I…10Allied Financial Group & Associates (Closed)Allied Financial Group & Ass…10Continental Collection Agency, Ltd. (this)Continental Collection Agenc…10
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Continental Collection Agency, Ltd.'s 10 CFPB complaints sit next to 208 Capital Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 10 complaints break down

Every complaint issue type on record for Continental Collection Agency, Ltd., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.6/100
Continental Collection Agency, Ltd.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
10
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
80%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

60.0% of Continental Collection Agency, Ltd.'s CFPB filings land in Colorado

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Colorado 60.0%
6 of 10 filings · 5 states touched
Spike month
2025-07 25.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#2,483 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Continental Collection Agency, Ltd. compare to its peers?

How does Continental Collection Agency, Ltd. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Continental Collection Agency, Ltd. National average
Complaints (last 12 mo)lower is better
1
2
268
Timely-response ratehigher is better
80%
80%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Continental Collection Agency, Ltd. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%20%40%60% Timely response rate (%) Dispute rate (%) Continental Collection Agency, Ltd. vs. 6 similar-volume peers, by response speed and dispute rate Credit Adjustment Services of Harrisburg, IncCredit Service of Logan, Inc.Creditor Claims of America, Inc.Chaparral IncCentral Service Bureau, Inc.DEBT CREDIT SERVICES
Source: CFPB Consumer Complaint Database

Continental Collection Agency, Ltd.'s complaint volume in context

Continental Collection Agency, Ltd. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

10 54th percentile higher than 54% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Continental Collection Agency, Ltd. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2018-05 2026-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
5
Written notification about debt
3
False statements or representation
2

Where do complaints against Continental Collection Agency, Ltd. come from?

Continental Collection Agency, Ltd.'s own per-state count, not a national baseline.

Top states by complaints against Continental Collection Agency, Ltd.

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Continental Collection Agency, Ltd.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 10.

4 peers

Know your rights before responding to Continental Collection Agency, Ltd.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.