What is the most common complaint against CIS Direct Lending?

The most common issue consumers report about CIS Direct Lending is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 5 complaints filed with the CFPB.

Are complaints against CIS Direct Lending increasing or decreasing?

Complaints against CIS Direct Lending are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is CIS Direct Lending's reputation grade?

CIS Direct Lending has a reputation grade of C (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CIS Direct Lending respond to consumer complaints?

CIS Direct Lending has a 40% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does CIS Direct Lending operate?

CIS Direct Lending has received CFPB complaints from consumers in 2 states, with the most complaints from Alabama (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CIS Direct Lending - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade C.

Compiled by PlainCollector

Written notification about debt

4
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record cis-direct-lending CIS Direct Lending

Grade C · 5 CFPB filings · 40% timely · lead issue: Written notification about debt · vol #3101 · compose #2664

VOL 5
GRADE C
12MO 0
STATES 2
TIMELY 40%
DISPUTE 0%
ISSUE Written notification about…
RANK #3,101
COMPOSE #2,664

Volume peers

Nearest volume peer: Aaron Worldwide Collections Inc. (5 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CIS Direct Lending's 5 CFPB complaints sit next to Aaron Worldwide Collections Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

80.0% of CIS Direct Lending's CFPB filings land in Alabama

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Alabama 80.0%; 4 of 5 filings · 2 states touched
Spike month: 2014-11 27.3%; 3 filings that month · spiky (≥15% of series)
Corpus ranks: #3,101 volume; #2,664 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does CIS Direct Lending compare to its peers?

How does CIS DIRECT LENDING compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CIS DIRECT LENDING National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

40%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-07 2017-02

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	4
Taking/threatening an illegal action	1

Where do complaints against CIS Direct Lending come from?

CIS Direct Lending's own per-state count, not a national baseline.

Alabama

4
Michigan

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CIS Direct Lending: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 5.

4 peers

Know your rights before responding to CIS Direct Lending: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.