What is the most common complaint against Carter-Jones Collection Service, Inc?

The most common issue consumers report about Carter-Jones Collection Service, Inc is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 11 complaints filed with the CFPB.

Are complaints against Carter-Jones Collection Service, Inc increasing or decreasing?

Complaints against Carter-Jones Collection Service, Inc are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Carter-Jones Collection Service, Inc's reputation grade?

Carter-Jones Collection Service, Inc has a reputation grade of C (score: 61.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Carter-Jones Collection Service, Inc respond to consumer complaints?

Carter-Jones Collection Service, Inc has a 100% timely response rate to CFPB complaints.

In how many states does Carter-Jones Collection Service, Inc operate?

Carter-Jones Collection Service, Inc has received CFPB complaints from consumers in 4 states, with the most complaints from Oregon (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Carter-Jones Collection Service, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

4
False statements or representation

3
Written notification about debt

2
Took or threatened to take negative or legal action

2

Data updated September 2026

CFPB complaint disposition

CCDB record carter-jones-collection-service-inc Carter-Jones Collection Service, Inc

Grade C · 11 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #2385 · compose #2218

VOL 11
GRADE C
12MO 1
STATES 4
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #2,385
COMPOSE #2,218

Volume peers

Nearest volume peer: Accounts Interchange Group LLC (11 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Carter-Jones Collection Service, Inc's 11 CFPB complaints sit next to Accounts Interchange Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

54.5% of Carter-Jones Collection Service, Inc's CFPB filings land in Oregon

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Oregon 54.5%; 6 of 11 filings · 4 states touched
Seasonal peak: 2025-09 10.4%; 8–15% band · 5 filings
Corpus ranks: #2,385 volume; #2,218 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Carter-Jones Collection Service, Inc compare to its peers?

How does CARTER-JONES COLLECTION SERVICE, INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CARTER-JONES COLLECTIO… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-06 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
False statements or representation	3
Written notification about debt	2
Took or threatened to take negative or legal action	2

Where do complaints against Carter-Jones Collection Service, Inc come from?

Carter-Jones Collection Service, Inc's own per-state count, not a national baseline.

Oregon

6
Texas

3
California

1
Nevada

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Carter-Jones Collection Service, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 11.

4 peers

Know your rights before responding to Carter-Jones Collection Service, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.