What is the most common complaint against Butler and Associates, PA?

The most common issue consumers report about Butler and Associates, PA is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 53 complaints filed with the CFPB.

Are complaints against Butler and Associates, PA increasing or decreasing?

Complaints against Butler and Associates, PA are falling. The company received 9 complaints in the last 12 months, showing improvement over prior periods.

What is Butler and Associates, PA's reputation grade?

Butler and Associates, PA has a reputation grade of C (score: 57.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Butler and Associates, PA respond to consumer complaints?

Butler and Associates, PA has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Butler and Associates, PA operate?

Butler and Associates, PA has received CFPB complaints from consumers in 8 states, with the most complaints from Kansas (39 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Butler and Associates, PA - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade C.

Compiled by PlainCollector

Took or threatened to take negative or legal action

17
False statements or representation

12
Attempts to collect debt not owed

11
Written notification about debt

7
Communication tactics

4
Threatened to contact someone or share information improperly

2

Data updated September 2026

CFPB complaint disposition

CCDB record butler-and-associates-pa Butler and Associates, PA

Grade C · 53 CFPB filings · 78% timely · lead issue: Took or threatened to take negative or legal action · vol #1152 · compose #2915

VOL 53
GRADE C
12MO 9
STATES 8
TIMELY 78%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #1,152
COMPOSE #2,915

Volume peers

Nearest volume peer: Advantage Collection Professionals, Inc. (53 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Butler and Associates, PA's 53 CFPB complaints sit next to Advantage Collection Professionals, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

73.6% of Butler and Associates, PA's CFPB filings land in Kansas

High volume does not equal a clean composite: Butler and Associates, PA is volume #1,152 but composite #2,915, while Kansas dominates the geography. Corpus placement method.

Dominant state: Kansas 73.6%; 39 of 53 filings · 8 states touched
Even monthly load: Peak under 8%; Highest month 2016-01 at 7.7% (2 filings)
Divergent corpus ranks: #1,152 volume; #2,915 composite; Cleanest-composite ladder is 1,763 places worse than volume

How does Butler and Associates, PA compare to its peers?

How does Butler and Associates, PA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Butler and Associates,… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

78%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-12 2020-06

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	17
False statements or representation	12
Attempts to collect debt not owed	11
Written notification about debt	7
Communication tactics	4
Threatened to contact someone or share information improperly	2

Where do complaints against Butler and Associates, PA come from?

Butler and Associates, PA's own per-state count, not a national baseline.

Kansas

39
Missouri

5
Florida

2
Texas

2
North Carolina

1
Pennsylvania

1
South Carolina

1
Tennessee

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Butler and Associates, PA: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 53.

4 peers

Know your rights before responding to Butler and Associates, PA: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.