What is the most common complaint against BorrowersFirst, Inc.?

The most common issue consumers report about BorrowersFirst, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 3 complaints filed with the CFPB.

Are complaints against BorrowersFirst, Inc. increasing or decreasing?

Complaints against BorrowersFirst, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is BorrowersFirst, Inc.'s reputation grade?

BorrowersFirst, Inc. has a reputation grade of B (score: 63.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does BorrowersFirst, Inc. respond to consumer complaints?

BorrowersFirst, Inc. has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does BorrowersFirst, Inc. operate?

BorrowersFirst, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Arizona (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

BorrowersFirst, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Communication tactics

2
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record borrowersfirst-inc BorrowersFirst, Inc.

Grade B · 3 CFPB filings · 67% timely · lead issue: Communication tactics · vol #3592 · compose #1973

VOL 3
GRADE B
12MO 0
STATES 3
TIMELY 67%
DISPUTE 33%
ISSUE Communication tactics
RANK #3,592
COMPOSE #1,973

Volume peers

Nearest volume peer: 950 Credit Inc (3 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

BorrowersFirst, Inc.'s 3 CFPB complaints sit next to 950 Credit Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of BorrowersFirst, Inc.'s CFPB filings land in Arizona

High volume does not equal a clean composite: BorrowersFirst, Inc. is volume #3,592 but composite #1,973, while Arizona dominates the geography. Corpus placement method.

Dominant state: Arizona 33.3%; 1 of 3 filings · 3 states touched
Spike month: 2015-07 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,592 volume; #1,973 composite; Cleanest-composite ladder is 1,619 places better than volume

How does BorrowersFirst, Inc. compare to its peers?

How does BorrowersFirst, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

BorrowersFirst, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

67%

20%

91%

Consumer-dispute ratelower is better

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2015-07

Issue Detail Breakdown

Issue	Complaints
Communication tactics	2
Cont'd attempts collect debt not owed	1

Where do complaints against BorrowersFirst, Inc. come from?

BorrowersFirst, Inc.'s own per-state count, not a national baseline.

Arizona

1
Illinois

1
New Jersey

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for BorrowersFirst, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3.

4 peers

Know your rights before responding to BorrowersFirst, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.