What is the most common complaint against Bank OZK?

The most common issue consumers report about Bank OZK is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 7 complaints filed with the CFPB.

Are complaints against Bank OZK increasing or decreasing?

Complaints against Bank OZK are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Bank OZK's reputation grade?

Bank OZK has a reputation grade of B (score: 64.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Bank OZK respond to consumer complaints?

Bank OZK has a 100% timely response rate to CFPB complaints.

In how many states does Bank OZK operate?

Bank OZK has received CFPB complaints from consumers in 4 states, with the most complaints from North Carolina (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Bank OZK - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

2
Communication tactics

2
Attempts to collect debt not owed

1
Took or threatened to take negative or legal action

1
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record bank-ozk Bank OZK

Grade B · 7 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #2786 · compose #1861

VOL 7
GRADE B
12MO 1
STATES 4
TIMELY 100%
ISSUE Written notification about…
RANK #2,786
COMPOSE #1,861

Volume peers

Nearest volume peer: Account Services Inc. (7 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Bank OZK's 7 CFPB complaints sit next to Account Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

42.9% of Bank OZK's CFPB filings land in North Carolina

High volume does not equal a clean composite: Bank OZK is volume #2,786 but composite #1,861, while North Carolina dominates the geography. Corpus placement method.

Dominant state: North Carolina 42.9%; 3 of 7 filings · 4 states touched
Seasonal peak: 2014-03 14.3%; 8–15% band · 1 filings
Divergent corpus ranks: #2,786 volume; #1,861 composite; Cleanest-composite ladder is 925 places better than volume

How does Bank OZK compare to its peers?

How does BANK OZK compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

BANK OZK National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

71%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-03 2025-05

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	2
Communication tactics	2
Attempts to collect debt not owed	1
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against Bank OZK come from?

Bank OZK's own per-state count, not a national baseline.

North Carolina

3
Florida

2
Connecticut

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Bank OZK: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 7.

4 peers

Know your rights before responding to Bank OZK: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.