What is the most common complaint against Bank of China USA?

The most common issue consumers report about Bank of China USA is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1 complaints filed with the CFPB.

Are complaints against Bank of China USA increasing or decreasing?

Complaints against Bank of China USA are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Bank of China USA's reputation grade?

Bank of China USA has a reputation grade of A (score: 80.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Bank of China USA respond to consumer complaints?

Bank of China USA has a 100% timely response rate to CFPB complaints.

In how many states does Bank of China USA operate?

Bank of China USA has received CFPB complaints from consumers in 1 states, with the most complaints from New York (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Bank of China USA - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade A.

Compiled by PlainCollector

Attempts to collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record bank-of-china-usa Bank of China USA

Grade A · 1 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #4535 · compose #322

VOL 1
GRADE A
12MO 0
STATES 1
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #4,535
COMPOSE #322

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Bank of China USA's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Bank of China USA's CFPB filings land in New York

High volume does not equal a clean composite: Bank of China USA is volume #4,535 but composite #322, while New York dominates the geography. Corpus placement method.

Dominant state: New York 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2013-09 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,535 volume; #322 composite; Cleanest-composite ladder is 4,213 places better than volume

How does Bank of China USA compare to its peers?

How does Bank of China USA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Bank of China USA National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-09 2024-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1

Where do complaints against Bank of China USA come from?

Bank of China USA's own per-state count, not a national baseline.

New York

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Bank of China USA: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to Bank of China USA: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.