What is the most common complaint against Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall?

The most common issue consumers report about Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall is "Took or threatened to take negative or legal action", specifically "Threatened to arrest you or take you to jail if you do not pay". This is based on 1 complaints filed with the CFPB.

Are complaints against Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall increasing or decreasing?

Complaints against Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall's reputation grade?

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall has a reputation grade of A (score: 80.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall respond to consumer complaints?

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall has a 100% timely response rate to CFPB complaints.

In how many states does Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall operate?

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall has received CFPB complaints from consumers in 1 states, with the most complaints from Kentucky (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade A.

Compiled by PlainCollector

Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record andover-auto-sales-inc-dba-broadway-auto-mall Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall

Grade A · 1 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #4497 · compose #299

VOL 1
GRADE A
12MO 0
STATES 1
TIMELY 100%
ISSUE Took or threatened to take…
RANK #4,497
COMPOSE #299

Volume peers

Nearest volume peer: 245 Holdings LLC (1 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall's 1 CFPB complaints sit next to 245 Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall's CFPB filings land in Kentucky

High volume does not equal a clean composite: Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall is volume #4,497 but composite #299, while Kentucky dominates the geography. Corpus placement method.

Dominant state: Kentucky 100.0%; 1 of 1 filings · 1 states touched
Spike month: 2022-10 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,497 volume; #299 composite; Cleanest-composite ladder is 4,198 places better than volume

How does Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall compare to its peers?

How does Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Andover Auto Sales, In… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-10 2025-11

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	1

Where do complaints against Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall come from?

Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall's own per-state count, not a national baseline.

Kentucky

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1.

4 peers

Know your rights before responding to Andover Auto Sales, Inc. D.B.A. Broadway Auto Mall: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.